案例分析:网络测试仪在学生宿舍安家

产品概览:

客户:

Valparaiso University

  • 5,000 users at any one time
  • 10,000+ network drops
  • 44 buildings


行业:

教育


地点:

Valparaiso, Indiana

挑战:

Current process for the port testing project was time consuming and inefficient.



结果:

Cut project timeline from one month to one week.



产品:

LinkSprinter™


Most Valuable Feature:

Switch advertisement information via LLDP, CDP, EDP – knowing the switch name, port number, and VLAN information.

“Our process for testing our Ethernet drops was a giant pain.It took way too long, and was hard for our student IT testers to complete, especially because they had to lug around a heavy laptop.But we just love this little LinkSprinter; it makes it so much easier.”- Jason Kellerman, Network Administrator, Valparaiso University



在瓦尔帕莱索大学 LinkSprinter 能够赢得每次测试

每年夏天,当瓦尔帕莱索大学学生完成作业并在学生宿舍休假时,Jason Kellerman 会给他的学生发送“培训中的 IT 专家”以测试整个校区五个宿舍楼的各个端口。大学有个“每枕头一端口”政策,保证宿舍中的每个学生都有至少一个可使用的以太网插口(除 Wi-Fi 接入点外)。

这对 Jason 和大学有重要意义,所以他每年夏天都用一部分时间验证网络,“我们不能不做防范,而且我们要保证每个学生都有良好的服务体验。”他说。

A Snapshot of the Old Testing Process

The previous process for this overwhelming project was cumbersome – for the student testers as well as Jason, who checked their work and fixed any faulty ports.The students lugged around a bulky laptop to every single port, plugged into the drop, ran the various tests, and annotated the results either in a spreadsheet or by hand on a form.The laptops were not ideal for this type of work, due to their size, weight, cost, and potential for damage.Even worse, each laptop’s battery lasted only a few hours, and needed re-charging at least once a day.

The testing process itself was time-consuming, taking anywhere from 1-3 minutes per port.“It was so frustrating, I knew I had to find a better way,” said Jason.他使用快速在线搜索找到了 LinkSprinter 网络测试仪,然后便一往直前地采用了这个设备。

Why he chose the LinkSprinter ?

The LinkSprinter was a better tester for Valparaiso University, because of its smaller size, faster testing, and reliable results.“The students can take the LinkSprinter anywhere – lunch, even.It fits right in their pocket, and they don’t need to worry about locking it up,” said Jason.

Student testers now complete a full test in just 10 seconds, an improvement that allowed Jason’s team to cut the project timeline down from the usual month-long process to just one week.LinkSprinter is also easier to use for non-network-savvy students.“It’s so simple that students don’t have to worry about running tests incorrectly, and I know that I’m getting accurate information,” says Jason.It provides consistent network information for each test that he can count on when he needs to fix faulty ports.

What if an issue emerges during testing?

Using the old process of testing with a laptop and annotating a spreadsheet, students often didn’t have the technical knowledge to troubleshoot after identifying a faulty port.This forced Jason to spend extra time going back to each faulty port and running further tests before he could fix it.Saving time is where he sees great value in the LinkSprinter, because the cloud storage of test details enables him to filter the results and quickly see where in the network the problems occurred (PoE, link to the switch, DHCP, gateway, Internet).With that information, he can quickly decide the next steps to ensure every student coming back in the fall has a functioning port.


Looking Forward

Now that Jason and his team have shaved three weeks from the time it takes to complete the port testing project every year, he’s looking forward to better using that time and putting the students on different projects.As we all can imagine, he says, “there’s always plenty to do!”The next step for Jason?“I’d like to outfit our first-line computer technicians, because LinkSprinter could help them triage reported issues to see if the problem is in the computer or the network.If it’s in the network, I have all the test information I need and can handle the issue right away.”

 
 
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