Netscout Partner Event Training Agenda - Hong Kong|enterprise.netscout.com

Netscout Partner Event Training Agenda

DAY 1 START TOPICS LENGTH (min)
  12:00 Registration & Drinks Upon Arrival  
  12:30 Buffet Lunch 60
  14:00 Welcome address 30
  14:30 Welcome to NETSCOUT
The purpose of this session is to Welcome You - our Partners - to NETSCOUT, and provide direction on how to buy, who to call, and provide clarity on how we are working. Who are NETSCOUT?
• NETSCOUT CONNECT360
• Tiers
• Landscape Now - T1/T2
• Team Introduction & Contacts
• Investments: Team, Portal, Certification etc.
• How to get Support

Channel Marketing/Operations
• Portal (Live Demo)
• Content, Certification, Deal Registration, MEF (MDF/Co-op) process
• Quick Start Guide
• How to Order
• Where to Order
90
  16:00 Break 30
  16:30 NETSCOUT Handheld Network Test Equipment Portfolio - opportunities and solutions
Purpose: Identify opportunities and solutions for IT professionals who plan, deploy, validate, and troubleshoot copper, fiber and wireless access networks.
Agenda:
• Who to target?
• How to qualify the customer challenges in need of a solution?
• What solution to offer? A simple guide to the NETSCOUT Handheld Network Test Equipment portfolio to maximize your revenue opportunity.
• How will NETSCOUT help me educate myself and train my team?
• Help us to make this approach better – your input!
90
  18:00 Finish room session  
  19:00 Dinner  
 
DAY 2 START TOPIC LENGTH (min)
  8:00 Breakfast  30
  8:30 Sessions Start - Introduction 5
  8:35 Taking control of access network projects with LinkSolutions and OneTouch
Enterprise network support organizations are spending significant percentage of their budget on moves, adds, changes, which can be time consuming, costly, and frustrating. Discussing actual deployment scenarios using NETSCOUT's LinkSolutions and OneTouch, we will teach you how to tap into this project budget by enabling your customer to:
  • Standardize workflows to enable less skilled technicians to validate deployments,
  • Enable collaboration between technician and engineers to solve deployment issues,
  • Keep records for future reference.
90
  10:00 Break 30
  10:30 Solving network problems faster with  LinkSolutions and OneTouch
With network support staff being overloaded and often under skilled, enterprise network support organizations are looking for ways to business impacting problems faster.
Discussing actual customer problems we will train you how NETSCOUT's LinkSolutions and OneTouch  can be used to streamline the troubleshooting workflow enabling your customer to:
  • Empower less skilled technicians to solve access issues reducing escalations,
  • Enable collaboration between technician and engineers,
  • Efficiently document the results.
90
  12:00 Lunch & Learn 60
  13:00 Wireless Technology Background
The basic wireless concepts that create the problems our customers are challenged with
30
  13:30 Streamlining Wi-Fi network deployments with AirCheck and AirMagnet Mobile
The costs to deploy an AP are often greater than the cost of the AP itself. Therefore our customers need to make sure things are done right the first time or deployment budgets will be out of control quickly.
Discussing actual Wi-Fi deployments using NETSCOUT's AirCheck and AirMagnet Mobile solutions, we will teach you how our customers can take control of the situation. We will address:
  • The challenges of Wi-Fi deployments and the various parties involved,
  • How standardizing workflows enables less skilled technicians to validate deployments especially when done by 3rd parties,
  • How to enable collaboration between technician and engineers involved in the Wi-Fi deployment
  • The importance of keeping records for future reference.
90
  14:30 Break 30
  15:00 Solving Wi-Fi problems faster with AirCheck and AirMagnet Mobile
Given the complexity of Wi-Fi, network support staff is often under skilled and slow to react to the transit nature of Wi-Fi problems. Discussing actual Wi-Fi issues we will train you how NETSCOUT's AirCheck and AirMagnet Mobile solutions can be used to streamline the troubleshooting workflow enabling your customer to:
  • Empower less skilled technicians to solve Wi-Fi issues while reducing escalations,
  • Enable collaboration between technician and engineers,
  • Efficiently document the results.
90
  17:00 Close  
 
 
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